Helpdesk
Offer your customers and IT Support teams a great tool to cooperate and solve day-to-day issues
Dashboard
Gather the most interesting metrics in real time about your company's Helpdesk state in one single view : SLA statuses, total tickets opened/closed within last 24 hours, time metrics, and many more...
Recurring Tickets
The time of boring repetitive task creation is over !
With recurring tickets, you can automate creation of weekly/monthly tasks.
Manage Inbound Emails
Stop manually creating tickets from incoming emails !
The platform will handle this for you.
Interactions Made Easy
Interact with your customers directly from the ticket view, contact contractors for specific needs (Warranty, Service Pack,... you name it).
Custom SLA Conditions
You decide the levels of service you want to deliver to your customers.
Intuitive Kanban
Choose between our ergonomic Kanban view (Drag & Drop) and a classic list.
Each view enables you to display different details about your tickets, always in a convenient way.
User Portal
Enable your customers to log in and check the status of their tickets, create new tickets through a very convenient dedicated portal. They'll appreciate having a nice interface to interact with.
And many more things...!
Interested by one of our apps or simply want to learn more ?
Transform your company with our powerful tools.